TechAssist Extended Evening Support Plan

Introducing the TechAssist Extended Evening Support Plan, precisely tailored for businesses within 34787 and neighboring ZIP codes that operate during the extended evening hours. This plan is designed to offer specialized technical support from 4 PM to 9 PM, accommodating businesses that thrive beyond the conventional workday. Utilizing a ticket-based, first-come, first-served system, we ensure your technical needs are met promptly and efficiently, with a focus on fairness and accessibility for all our clients.

What’s Included:

• • 5-Hour Support Block: Receive a dedicated 5-hour block of technical support each month, exclusively available during weeknights from 4 PM to 10 PM. This targeted support window is designed to align with the operational hours of businesses that extend into the evening, ensuring that you have access to expert assistance when it’s most critical for your operation. Hours may be used in 1-hour plus increments.
  • Ticket-Based Assistance: We manage support requests through a transparent ticket-based system, prioritizing fairness and timeliness. This approach guarantees that all clients receive attentive and efficient service as tickets arise.
  • Onsite or Remote Support: To accommodate the diverse needs of your business, our team is prepared to offer both onsite and remote technical support. This flexibility allows us to address and resolve a wide array of issues, whether they require a physical presence or can be managed digitally, ensuring minimal disruption to your business activities.
  • Guaranteed Same or Next Evening Service: Understanding the importance of continuity in your business operations, we strive to provide our services on the same or next evening. This commitment is scheduled directly with you, ensuring that technical issues are addressed promptly and efficiently.
  • Non-Rollover Hours: To maintain high service quality and availability, the allocated support hours are intended for use within the current subscription month and do not roll over. This policy ensures equitable access to our services for all clients.

Ideal For:

• Evening-operating businesses in the 34787 area and nearby locales seeking dedicated technical support during their peak hours.
• Companies requiring prompt, reliable technical assistance to swiftly address and resolve issues, minimizing downtime and enhancing evening operations.
• Businesses looking for a straightforward, equitable system to access expert technical support services during weeknights.

Subscription Benefits:

• Specialized Evening Support: Tailored support during the crucial weeknight hours of 4 PM to 10 PM, ensuring your business remains productive and operational during peak times.
• Efficient Issue Resolution: With our ticket-based system and commitment to same or next evening service, your technical issues are resolved quickly, allowing you to focus on your business.
• Localized Expertise: Our service is specifically designed for businesses in the 34787 region and its surroundings, providing knowledgeable, personalized support that understands local business challenges.
• Troubleshooting Software & Hardware: Windows OS, Mac OS, Chrome OS, Office, Google Workspace, Adobe, Chrome/Safari/Edge Browser, Zoom, Google Meet, and Much, Much More – Just Ask!

Get Started:

Enroll in the TechAssist Weeknight Support Plan today to ensure your business has the dedicated, weeknight technical support it needs. With our expert team, efficient service model, and commitment to your success, we’re here to help your operations run smoothly and uninterrupted during the essential evening hours. This service is month to month, you or we may cancel at any time prior to the renewal.